Button to the next article

Gary Shorter

started a topic almost 5 years ago

Is it possible to have a button to forward the user to the next article? It would be useful in step-by-step instructions. After users finish reading the article, they could simply click the button and get to the next one.

Jeffrey Davis
said almost 5 years ago

Hello Gary,
Thank you for your request. We can add this functionality to your support portal with the Freshdesk/Freshservice customization service.
We’ll also add previous/next buttons as one of our extensions soon.

1 person likes this
G

Gary Shorter
said almost 5 years ago

Do you mean it will also be possible to go back to the previous article?
Jeffrey Davis
said almost 5 years ago

Yes, you are right. Your users will be able to go either to the next or previous article.
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Gary Shorter
said almost 5 years ago

Fantastic!